Question 1

What Is FA Prep UK?

Accepted Answer

FA Prep UK is a third party fulfilment centre speciallising in the storage, preparation and distribution of goods for e-commerce businesses worldwide. We have been fulfilling goods for brands for many years and look forward to fulfiling for many more!

Question 2

What Does a Prep Centre Do?

Accepted Answer

A prep centre like ours is responsible for the storage of your items, the preparation for consumer receiving and the delivery to location. We offer many different methods of preparation such as Amazon FBA labelling, bagging, bundling. Also E-commerce Pick & Pack bespoke packaging.

Question 3

Do I Need A Prep Centre?

Accepted Answer

This is a question that can only be answered by you however allow us to give you some examples why a prep centre is beneficial. 1 - Storage - We have a very large space to store goods, something that isnt accessible for many. 2 - Time - We take complete control of the logistics, giving you back the time to complete tasks that grow the business rather than maintain it. 3 - Staff - We have a large team that are experinced in this field and can process goods at a fast rate. 4 - Cost - Using a Prep Centre can be more cost effective once you include all the costs of running your own logistics. Staff, rent, rates, waste, electric, water, insurance.

Question 4

What Marketplaces Do You Fulfil For?

Accepted Answer

We fulfil for all online marketplaces such as Amazon, Shopify, Wix Stores, eBay and many more! If you have a brand that is looking to sell goods on any online marketplaces get in touch and we will do our best to help.

Question 5

What Is Your Opening Times?

Accepted Answer

We are open: Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm Saturday CLOSED Sunday CLOSED Bank Holidays - Subject to date. We give clients notice of these

Question 6

Are My Items Secure?

Accepted Answer

Absolutely! We have CCTV all around the warehouse running 24/7 along with alarms and motion detectors. We are also situated on an estate that has businesses running 24 hours a day which reduces risk of theft.

Question 7

Can I Come To FA Prep UK?

Accepted Answer

Of Course! We understand that it is an important part of enjoying business seeing your items moving along, although using a Prep Centre doesn't always allow that, it does allow for growth! Get in touch with us to discuss a good time and we will get the kettle on!

Question 8

What If My Items Arrive Damaged?

Accepted Answer

If your items arrive damaged we will get in touch to discuss this with you along with images so that you can correspond this back to the supplier and get the issue resolved.

Question 9

What If You Lose or Damage My Items?

Accepted Answer

We have a lost and damaged policy. If your goods are lost or damaged after check in and before check out, we will reimburse the full cost price of these items to you via invoice reimbursement.

Frequently Asked Questions

Contact@FAPrepUK.com